When searching for a specific product variant using its specific barcode or SKU, the Shopify POS system does not show me the exact product variant, instead it shows me the main product only, and I have to manually select the variant that I want.
This is an issue because:
- It takes a lot of time at the shop having to manually select each variant when customers are checking out
- Leads potentially to too many human errors by staff accidentally clicking the wrong variant
I have recently re-organized my entire inventory to Shopify, purchased advanced POS subscription for each store (4 locations), and even the basic POS functionality is being screwed up by shopify. I am thinking of cancelling out on shopify and shifting to another POS unless this is resolved as soon as possible.
