POS - Scanning barcode of variant shows entire product instead of specific variant

[udayreddy]

When searching for a specific product variant using its specific barcode or SKU, the Shopify POS system does not show me the exact product variant, instead it shows me the main product only, and I have to manually select the variant that I want.

 This is an issue because:

• It takes a lot of time at the shop having to manually select each variant when customers are checking out
• Leads potentially to too many human errors by staff accidentally clicking the wrong variant

I have recently re-organized my entire inventory to Shopify, purchased advanced POS subscription for each store (4 locations), and even the basic POS functionality is being screwed up by shopify. I am thinking of cancelling out on shopify and shifting to another POS unless this is resolved as soon as possible.