POS Staff Emails

5 0 1

I have a number of POS staff, each have their PIN, but when setting up, I'm required to provide an email.  It seems odd to create dummy email addresses because it's not ethical to direct personal emails to receive business content, and it's not sensible to pay for email accounts for staff members without devices to use them.

Can we make the email an optional feature when creating staff accounts, it's creating 'gunk' in your database with fake email addresses being used to work around the issue.



Shopify Staff
Shopify Staff
910 58 99

Hello, @Matt_Beaudoin!

Sophia here from Shopify. Thank you for taking the time to share your feedback on Point of Sale staff accounts. I agree that it doesn't make sense to create paid custom emails, and I appreciate that you don't want your staff using their personal emails for business.

Since contact information is currently required for staff accounts, the only other option that comes to mind is asking staff to set up a free email address for work (like a gmail or hotmail address). I understand that this isn't ideal, so I've submitted feedback on your behalf to our developers. While I can't promise when and if this will change, any updates or new platform features will be posted on the Shopify changelog.

Thanks again for sharing your feedback here!

Sophia | Social Care @ Shopify 
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