POS SURVEY

[lauracawley97]

Does anybody know if it is possible to have an after purchase survey on POS? 

[SaraLax]

Yes, it is possible to have an after-purchase survey on Shopify POS. Here's how you can set it up:

Create a survey: First, you'll need to create your survey using a survey tool such as Google Forms or SurveyMonkey. You can customize the questions to gather feedback about the customer's shopping experience.

Obtain survey link: After creating the survey, you'll need to obtain a link to it. You can do this by copying the survey link and saving it somewhere accessible.

Configure the receipt: In Shopify POS, you can add a custom message QR Code to the bottom of your receipts. This is where you'll add the link to your survey. Go to your Shopify POS settings and select "Receipts". Then, add your survey link to the "QR Code" section of the receipt.

Inform customers: Make sure to inform your customers about the survey and encourage them to take it. You can do this by verbally letting them know during checkout or by adding a sign to your store letting them know that you appreciate their feedback.

[SaraLax]

If you are looking to add an on-screen survey to your Shopify POS checkout process, you may want to explore the Shopify App Store.

One popular option is Grapevine, which allows you to collect customer feedback through a customizable survey that appears on the screen after checkout. This app offers various question types, customizable themes, and data analysis tools to help you gather insights about your customers' experience.