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Still no solution for this.
you should just be able to set up custom tax rates.
hi, we ran into this same problem. You'll need to do the tax exemption within the customer's account.
In their customer profile there is a section on right for tax settings, you will find all the tax exemptions in there.
We've been toying with the idea of setting up a blanket "status card customer" which we can select when someone with a status card comes into the store, so we don't need to set up a customer account each time we have to deal with the exemption.
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