POS terminal receipt page

[carriec228]

This feature on the POS terminal that default checks email receipt is becoming a problem for us. Even if you check no receipt you still have to uncheck email receipt. It shouldn't be like that. I wish we could either pick which one we want it to default to or atleast make it so only one choice can be checked!! Very frustrating. The only solution Shopify has given us is to activate automatic receipts and that's not a great solution because it just waists paper for the customer who don't want a receipt. Please consider adjusting this feature on the POS terminal!

Thanks!

[hlg127]

I think you can click no receipt then done, no need to uncheck email receipt 

Also curious whether people don't want email because they need to type it in? 

[carriec228]

Actually it happens when the customer selects to either text or print the receipt, the email receipt box stays checked also and you have to uncheck it. It should really only allow you to have one box checked. And the no receipt box is less noticeable at the bottom of that list. I think most customers don't want to take the time to type in an email especially at this time of year and the terminal itself isn't but so big to be able to see to type.

[Lauren_at_SCC]

We also have this problem, it is so bothersome! We are also having the problem that we enter all the customer information and sign them up to accept marketing but the moment they select email receipt or forget to unselect it with whatever option they choose it is setting their profile to Does Not Accept Marketing. I cannot find how to fix it. My customers also have to type in their email even though I just typed it in and saved the account which makes them feel like they have broken something and freak out. Missing the receipt page from before the last update.