We're moving the community! Starting July 7, the current community will be read-only for approx. 2 weeks. You can browse content, but posting will be temporarily unavailable. Learn more

Problem to log in the Shopify POS in my tablet

Problem to log in the Shopify POS in my tablet

mariaale2023
Shopify Partner
11 0 1

Hi, I am having a lot of problem try to login in the Shopify POS APP that I just dowload in my tablet.

 

The sms with the code take so long to be received in my  phone, so when I want to use it , it is expired.

 

I try "Log in with a code" from my PC in where I am logged in to Shopify, but then Ask me again for a authentication code that is send to the store phone.

 

Also I try to change the number phone in my Shopify account, to see if I can get faster  the sms text with the code in other phone, but the hel center indicate that I need to do it inn domain setting > edit contact , and I do not have any similar like that

 

mariaale2023_0-1698367289426.png

mariaale2023_1-1698367967579.png

mariaale2023_2-1698367999507.png

 

Then I try with the QR code, but neither my phonme or my laptop can recognize the QR. 

 

Please help!!!

 

Replies 0 (0)