Learn more about selling in person and using the Shopify POS system while running your Shopify store in the UK.
This thread is part of the Regional Support threads offered for merchants in the United Kingdom. To see which other topics are available, you can visit the UK hub here.
The Shopify Point of Sale (POS) system is available for merchants in the United Kingdom to use.
Unifying your online and in-store selling has many advantages. It can help you save time by managing your inventory in a single place, and also create opportunities for more sales and re-engaging your customers, regardless of where they buy.
Shopify offers two POS app subscriptions to fit your business needs, and you will have the flexibility to decide which POS subscription works best for each of your locations. POS Pro offers the unique features you'll need to run a brick-and-mortar store, and is priced at $89 USD per month, per location. POS Lite is built for selling on-the-go at markets and fairs, and is included as standard with all Shopify subscriptions. We offer a features page that breaks down the features and functionalities of both options.
The Tap, Chip & Swipe Reader offered in the hardware store integrates with Shopify Payments, meaning you can use the gateway to process both online and in-person sales simultaneously. You can also use an external reader to process payments via a third-party gateway.
If you have a question or comment to make about selling in person with Shopify in the United Kingdom, please post it below.
I don't believe this is something that is currently on our roadmap but I will certainly be sure to submit your request to our development team. Generally, the custom payments option for the Shopify POS is not too dissimilar from using a third-party gateway on the online checkout—in both cases the third-party credit card processor will process the payment on their end, while Shopify will document details of the order (e.g. total cost, line items, tax etc) for record-keeping purposes within the Orders section of your admin. I can still appreciate how having it integrated in one place would be preferable, however, and as mentioned I will communicate your suggestion to our team.
I could really do with someone assistance as we move into the festive period. We are going to be attending a handful of trade fairs over the coming weeks. We currently solely sell online.
We are looking to add POS to our store to assist with this but also understand the Shopify hardware card reader only integrates with iOS and we operate on Android solely. Therefore, we are looking towards Sumup and iZettle to offer a card reader to use on the day but also hear various horror stories about trying to reconcile these.
We currently have a2x integration from our store to Xero to reconcile our Shopify payouts. Does anyone have any insights into this and can recommend the easiest way for us to off card reader payments on the day as this would ultimately make us look more professional.
You are correct in saying that you would not be able to connect the WisePad 3 Reader to your Android device, as this is for iOS devices only, and that we do not currently offer other card readers in the UK at this time. You would therefore need to enable custom payments in Shopify POS and use a third-party terminal to accept card payments from customers at your trade fair events. Using a third-party reader still means that the order details—such as the number, line items and customer information—will all still be saved within your Shopify admin for tracking purposes, but the payment itself will be processed by the payment gateway that has provided you with the card reader.
My understanding is that Sumup and iZettle are POS systems in and of themselves, so would likely be best used as alternatives to Shopify POS rather than alongside it.
Please also be aware that the WisePad 3 Reader can be used with most iOS devices, including both iPhones and iPads, so if you or someone involved with the business did have one of these devices you could use it to process payments with the reader.