Retail hardware, software, and Shopify Point of Sale
Often times, customers will return to the store with something that was purchased for them as a gift and they don't have the original receipt or record of the sale - but the item will have our tags so we can confirm it was bought at our store. In true Shopify fashion where the developers of this app clearly haven't worked a day in retail in their life - there is no easy way I can see to do a manual return without having the original sale handy. At this stage, I have to calculate the amount they'd get for the item and then manually subtract it as a discount - which is a quick fix but doesn't do anything to account for inventory going in and out etc.
Has anyone managed to find a work-around for this? Or am I just missing something?
June brought summer energy to our community. Members jumped in with solutions, clicked ...
By JasonH Jun 5, 2025Learn how to build powerful custom workflows in Shopify Flow with expert guidance from ...
By Jacqui May 7, 2025Did You Know? May is named after Maia, the Roman goddess of growth and flourishing! ...
By JasonH May 2, 2025