Tap & Chip Card Reader issue (2 red blinking lights)

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Powered up my Shopify Tap & Chip Card Reader after having used it only once at a flea market last Summer. All it does now is blink 2 red lights. The first and last in the sequence I believe. I have reset via pinhole button as well as held blue button down at various time durations. Nothing seems to work in getting this equipment reset or working properly. Any help in troubleshooting this issue or ideas on how to receive replacement equipment would be great help. 

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