Is there any news of Shopify progressing on a tap and chip reader with Android capabilities in Canada?? I am so tired of having to use square to accept payment at markets, festivals, etc., and I am certainly not interested in purchasing apple products just to accept payments.
Welcome to Shopify Community! Happy 2023 🙂
Shopify does offer a tap and chip reader that works with Android devices in Canada. It's called the Shopify Tap and Chip Reader, and it allows merchants to accept tap, chip, and swipe payments using an Android phone or tablet.
The reader connects to the device via Bluetooth, and it is compatible with most Android devices running version 5.0 or higher.
You can check the Shopify website for more information and to purchase the reader.
Hi @SaaSEnthu this same reader shows that it is not compatible with Android and I also contacted shopify about this a year ago or more and they said there isn't one for Android in Canada.
I've attached the screen shots of the same model
@SaaSEnthu I have the same exact same issue. I have been waiting for support to get back to me for 5 days now. Poor customer support. Support advisor mentioned nothing that this doesn't work on an Android devices. Reading through this community forum I found other users with the exact same issue. There are lots of users that have android devices. Please provide support for this.
To connect the Tap & Chip Reader, you need to meet the following requirements:
The Shopify POS app works with devices which meet the following requirements:
|iPhone||iPhone 7 or higher running iOS 13 or higher|
|iPad Air||Generation 2 or higher running iPadOS 13 or higher|
|iPad||Generation 5 or higher running iPadOS 13 or higher|
|iPad mini||Generation 4 or higher running iPadOS 13 or higher|
|iPad Pro||All iPad Pro models running iPadOS 13 or higher|
|Android||Android device running version 7.0 (Nougat) or higher|
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