I am really, really struggling to connect my scanner. I have a cheap android tablet that the POS software is working well on however the scanner goes right through the set up steps but falls at the final bit.
It goes right through steps 1-3 then on step 4 it beeps, the bluetooth light goes still but the software just keeps going round and round, it does not ever get to 'set up complete'
Can anyone help me?!
Thank you in advance
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Thank you for taking the time to reply.
I have indeed sorted it now, it was a bit of a pain but just in case anyone else is having the same problem this is what I did;
I have POS on an Android tablet and have the 1d S700 scanner, it flew through all the steps including pairing but would not complete.
I reset my scanner by holding both buttons. I went into bluetooth on my tablet and forgot the device, then did the same on the POS. I uninstalled the POS software then rebooted the tablet and reinstalled and started the whole thing again. I also changed the settings slightly so that the icons on the tablet were smaller, I do not know if this had any effect but when it was not working our pos icons were really large so nothing really fitted on the screen correctly, could just be coincidence but thought i'd note it just incase?
Incidentally, I reset and reinstalled the scanner 5 times, it was not until I completely removed everything including the software that it all worked correctly.
I also found once I got it all going each time I scanned an item the scanner was adding multiple items to the basket. This lead to me having to do one more uninstall/reinstall. The whole thing took around 5 hours of my time yesterday including live chats to support etc it was a nightmare but we got there in the end!
Glad you were able to get it resolved! Thank you for letting us know the steps you took to get this fixed.