Trouble connecting shopify to instagram and facebook

[imranbakali]

I am unable to connect the shopify store to my instagram account and im not sure why

I always get the error "

Sorry, this content isn't available right now

The link you followed may have expired, or the page may only be visible to an audience you're not in. " 

And im not sure how to fix it 

[Olivia]

Hey, @imranbakali!

Welcome to Shopify Community.

Thank you for connecting with us and sharing your concerns. I double checked to see if any other new users are reporting this issue, and I wasn't able to find any widespread or ongoing concerns. Typically, when it's not something that can be replicated by other users it is a local issue.

Most commonly, it is caused by a caching or network issue, so let's quickly rule that out with the following troubleshooting steps:

• Try clearing cache/cookies of current browser
• Try from a different, up-to-date, browser
• Try from a different network connection

Once you do that can you please try re-connecting to the apps once again? If the issue does persist at that point, please grab a screenshot for me of each step you are taking along with the error that is finally presented.

I look forward to your reply,