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Unable to place a test order

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Hello .. I am unable to place a test order.  I get error messages that my address is incorrect even though I have tried several address just to make sure it wasn't just my address.  I am afraid I may be missing out on orders if my customers are have the same experience.


HELP please!

Reply 1 (1)
Shopify Staff
Shopify Staff
1174 94 180

Hi, @parkewilson.


Thank you for reaching out! I am sorry you are experiencing issues with your checkout. 


Can you share your URL so I can test it on my end? Could you also share a screenshot of the error message you are receiving? Once I have a better understanding of what may be causing the error, I would be happy to dig deeper into this for you.


Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell? 
Talk soon, 

Emily | Social Care @ Shopify 
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