Why am I having issues scanning barcodes with Shopify POS?

[Dimitris_Ppt]

Hello everyone!

I face serious problems with scanning barcodes with the Shopify POS system. 

I have used the suggested label size and i scan them using an iPhone 6 iOS version 14.4 and the latest version of POS app.

Sometimes it works nice without issues and other times in products that i could scan previously i get the following messages.

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[ChanceCH]

Hello Dimitris

I experience the same problem. How did you solve yours? Thanks for sharing

Best