Why are some products missing in the back office but visible on the POS App?

Why are some products missing in the back office but visible on the POS App?

Elaine_MacRury
Tourist
5 0 1

Hello, today on two separate occasions, when I have searched for products on our shopify "back office" site they have not been there, but are showing on the POS App.   I have looked through the entre product list and they were definitely not there, nor were they available to transfer in on the Transfers screen.  I did eventually resolve the problem, by selling the product on the POS app and then refunding it....not an ideal work around though!  

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