Why aren't my new earrings listing showing online?

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I’m trying to list new earrings and 3 of them are not publishing. It says active and ready, but not showing online. What is happening? Please fix asap 

Reply 1 (1)

Shopify Partner
188 30 69

Hi there,


So there are a couple of things you want to check.


  1. Did you make them available on the "Online store" and/or "POS"
  2. Did you add all the necessary product information
  3. Has the product been added to any collection
  4. Can you go to the actual product page via the admin and have a live link and not a preview URL.

Please check these first. If all these are good, then you should be able to see your product live.

Best wishes,
Thom Knepper - Athom.Agency
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