Why does Apple Pay remove the store pickup option?

[shopflaunt]

We are having a problem with apple pay. When customers use apple pay, their order automatically reverts to shipping and the store pickup option is not available. I then have to go in and manually refund the shipping fee and email them when their order is ready for pickup. How can I change this? This is time consuming and frustrating on the customer's end as well. This should be seamless but it is not. 

[TwentyDegrees]

This is a longstanding issue with Shopify, and they don't seem remotely interested in fixing it. Here's another thread on the same topic:  https://community.shopify.com/c/payments-shipping-and/pickup-not-available-with-express-checkout/m-p...

And another thread:

https://community.shopify.com/c/shopify-discussions/pick-up-at-store-issue/td-p/749280

I don't have much faith they'll fix it. The first comment I saw was from April 2020. It's October 30, 2021. They. Don't. Care.

[MarijaZapiet]

Hi there,

Marija here from Zapiet. I understand your sentiment, and I hope there will be a native solution available soon.

In the meantime, our Store Pickup + Delivery app should work with express checkout methods if set up correctly.

If you would like to give it a try, please take a look at our Express checkout methods article. 

We're also happy to answer any further questions you might have regarding our app—let us know if you need help!🙂

Take care,

Marija

[meatdirect_ca]

I have the same issues with local delivery and apple pay.  What is the solution for this?? 

[Jeremy_Griffin]

Come on Shopify. This is a burning issue. Please raise it higher onto your priority list. I have hair salon clients who really needs this . . . 

[EugeneOz]

Yes, shopify, we need you to solve this?

[SistaShades]

We are literally having this same issue . We wanted Apple Pay on our website to make it FAST . But when ppl pay with apple pay it does not allow them to select PICK UP . These things really need to be looked into and changed 

[KTJay_81]

@Shopify this is still an issue as of 20 minutes ago! As a product based business in the early stages, a lot of my customers are local. I have just had one complain they couldn’t select pick up and use Apple Pay. 
Please tell me you are going to find a fix???

[otoolea]

We've only been up and running for less than month and this has been our number 1 issue ---every day! What is the plan or do I just ditch apple pay? Or do I ditch shopify. This can't be difficult.

[MikeRulz]

It's now November 19 2024 and still no fix?

For certain products it's pickup only. I'm using Zapiet to set the day and time for pickup and Express Checkout works fine with Shop Pay & Paypal but it keeps trying to force a shipping address for Apple Pay, then gives an error that it doesn't ship to that address.