Why hasn't my Connection Hub arrived with my Countertop Kit?

1 0 0

I ordered the POS Terminal Countertop Kit for USB-C Tablets, and the Shopify store suggested, "Would you like to add the Connection Hub to enable Ethernet connectivity for your compatible USB-C tablet?" 


I accepted the Connection Hub and paid $39 for it, but it did not arrive with my Countertop Kit. It appears on my packing slip, but the Connection Hub is NOT in the box. 


How do I get this piece of equipment being that I have already paid for it?

Reply 1 (1)

Shopify Partner
6339 579 1343

These are the forums, and on a weekend.

Contact shopify support DIRECTLY


Save time & money ,Ask Questions The Smart Way

Confused? Busy? Get the solution you need paull.newton+shopifyforum@gmail.com

Problem Solved? ✔Accept and Like solutions to help future merchants

Answers powered by coffee Buy Paul a Coffee for more answers or donate to eff.org