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Why haven’t I sold anything

Jayboy1369
Visitor
1 0 1

I just started an Shopify account my store is active and ready for customers to buy but I haven’t sold anything 

Replies 5 (5)
Greta
Shopify Staff
Shopify Staff
981 103 122

Hi there, @Jayboy1369!

 

Thank you for posting in the Shopify Community. 

 

Could you share your store URL with me here? I'd be happy to take a look and offer some suggestions and advice. In the meantime, I recommend checking out these resources which provide some inspiration and helpful tips:

 

 

I look forward to helping you further!

Greta | Shopify 
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Grissolle
Visitor
1 0 0

I am in the same situation. I created the store and I have been creating content in my social media, but I haven't been able to sell my first product. I know that I have a great product but I don't have too much traffic on the website 

Greta
Shopify Staff
Shopify Staff
981 103 122

Hey, @Grissolle!

 

Thank you for your comment, and I'm sorry to hear you've had trouble making sales. What kind of marketing have you been doing for your store so far? 

 

I recommend checking out these resources if you're looking for somewhere to get started: 

 

 

If you'd like to share your URL with me here, I'd also be happy to provide some feedback! Just let me know 🙂 

Greta | Shopify 
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majesticjewels
Visitor
2 0 0

Same issue, could you please check my site site and help?

 

It's www.majesticjewels.org 

 

Thank you 

Greta
Shopify Staff
Shopify Staff
981 103 122

Hi, @majesticjewels!

 

Thanks for reaching out, I'm happy to take a look at your store. 

 

I want to first say that you've done a great job with it! The site looks very sleek and luxurious, and I love how easy it is to get in touch with you if potential customers have questions. Here are a few suggestions to make the store even better. 

 

Image sizes

 

I noticed that some of your product images are different sizes, which can cause the site to look uneven. You can see what I mean here:

 

 

Making all of your product images the same size is an easy way to make your store appear seamless and more professional. You can check out this blog post for image size guidelines! 

 

Privacy Policy

 

I recommend editing your Privacy Policy to remove any "note to merchant" notes in the template, as well as adding any additional details that may apply to your business. Currently, if a customer clicks on the Privacy Policy linked in your header, they will see the full template, as shown here:

 

 

Having a proper privacy policy is important for gaining your customer's trust and ensuring their shopping experience is safe and secure. To edit the policy, log into your Shopify admin and navigate to Settings Policies. You can find more details in this help document! If you have questions about what should be included in your Privacy Policy, I recommend contacting a legal professional directly. 

 

About Us page

 

A great idea for your store would be adding an About Us page! These pages are a fantastic ways to help your customers get to know your story and bond with your specific brand. I personally love to shop at stores that have a great story behind them. Feel free to check out this video for inspiration on writing the perfect about us page!

 

Once again, I want to say you've done a fantastic job with your store! I think you'll be able to find success if you keep working at it. Make sure to check out the resources I've shared in my previous posts in this thread for tips on increasing traffic and sales!

 

I hope this helps, please let me know if you have any other questions. 

Greta | Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog