Why isn't Shopify appearing in the App Store?

Krich1
New Member
4 0 0

I am trying to download Shopify to my computer because the website will not allow me to enter my store. I’ve cleared history and cache. I am able to log in but it sends me to a screen with a black line and that’s it. 

Replies 7 (7)

MrGrif04
Excursionist
18 2 3

Hi,

Have you tried a different browser such as Firefox / Chrome / Safari etc. 

If you could post a screenshot of the issue that may help too.

There is no desktop app for shopify for desktop computers. 

Mr Grif
Krich1
New Member
4 0 0

BCB5C08A-8D2F-4047-94B7-EB7BEE215881.jpeg

MrGrif04
Excursionist
18 2 3

so I know straight off that the black line is actually a .svg icon that isn't styled by a CSS document.

 

have you tried on a different browser? is it the same? 

 

what happens when you press skip to content? 

Mr Grif
Krich1
New Member
4 0 0

Nothing happens. It just allows me to click it. I have tried on safari and it says error is “WebKit”

MrGrif04
Excursionist
18 2 3

again, a bit of a weird one!

 

try restarting and logging into your account again from : https://accounts.shopify.com/

 

you may of gone outside the framework which isn't supported by a css file anymore.

Mr Grif
Krich1
New Member
4 0 0

It allows me to search that link but the browser says it’s not secure so it won’t load the link 

MrGrif04
Excursionist
18 2 3

sounds like something local now...shopify is secured by https so the link is certainly secure.

 

can you try login on a different device? 

 

 

Mr Grif