Why isn't the product preview button working on my site?

[Covencollective]

The “preview”  button isn’t working for any of my products. Help!

[OneCommerce]

Hello @Covencollective ,

We are OneCommerce - an eCommerce Solution Platform.

You can try to check these following suggestions to troubleshoot your issue:

• Check that the product images are uploaded and displaying properly
• Ensure that the product is published and available for purchase
• Check for any conflicting apps or scripts
• Clear your Shopify store cache

Hope these can help you out. Please hit the Like Button or mark this as Accepted Solution to let us know, it encourage us a lot.

Regards,

OneCommerce team.

[Jason]

• What does "not working" look like?
• As in the button does nothing?
• The end result is broken?
• Doesn't load anything at all?
• Do you have a link that's shareable that would show the problem, or a screencapture?

I know I've just dump a lot of questions on you but the more info you can provide the less guesswork we have to do. 

[Covencollective]

When I click preview, nothing happens. No new page, no error, nothing. I can’t even right click it.