Why there Shopify hardware store doesn't deliver to France?

Why there Shopify hardware store doesn't deliver to France?

blanklob
Shopify Partner
14 2 2

Hey there, we are based in France and we wanna buy the tablet stand, but we can't since the hardware store doesn't deliver. 

I get that POS retail payments is not yet available in France, but the stand still mandatory for US for proper Shopify POS setup. How can i buy this otherwise. 
POSTABLETSTAND_USBC__Onbase_BackPerspective_1.webp

Youness Id bakkasse | Autrement 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution

Reply 1 (1)

DaisyVo
Shopify Partner
3743 403 491

Hi @blanklob 

I’ve read through your question carefully and totally understand the frustration—you're trying to buy a Shopify POS tablet stand in France, but Shopify’s hardware store won’t ship it there. Even though Shopify Payments (POS) isn’t available in France yet, you still need the stand for your setup. Let’s go over your options.

Why Can’t You Order It?

Shopify’s hardware store has country restrictions, meaning they only ship to locations where Shopify POS payments are officially supported. Since France doesn’t currently support Shopify’s POS system, the hardware store blocks shipping there—even for accessories like stands.

Alternative Ways to Buy:

1-Check Third-Party Retailers
Some Shopify-compatible stands (including the one you want) might be available through Amazon, eBay, or local tech suppliers in France. Search for "Shopify POS tablet stand" or look for brands like Heckler or Bosstab, which make compatible stands.

2-Use a Package Forwarding Service
If you really want to buy from Shopify’s hardware store, you can use a package forwarding service like Shipito, MyUS, or Stackry. These services provide a US/UK address, receive the item, and then forward it to France. Just double-check that they accept Shopify packages.

3-Alternative Stands
You don’t necessarily need Shopify’s official stand. There are universal tablet stands that work just as well with Shopify POS. Look for adjustable, VESA-compatible stands that securely hold your tablet.

Next Steps:

  • Try searching for Shopify-compatible stands on Amazon France, Fnac, or Darty.
  • If no luck, consider a package forwarding service.
  • Explore alternative brands that make solid, adjustable tablet stands.

Hope this helps! Let me know if you need further recommendations.

Best regards,
Daisy.

Please let us know if our reply is helpful by giving it a Like or marking it as a Solution!

Avada SEO & Image Optimizer - The #1 SEO solution