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520 Origin Error on REST API responses?

Conner
Explorer
50 1 10

Hey all,

Is anyone else receiving 520 Origin Errors responses for the REST API?

Receiving the response below:

<html>
<head><title>520 Origin Error</title></head>
<body bgcolor="white">
<center><h1>520 Origin Error</h1></center>
<hr><center>cloudflare-nginx</center>
</body>
</html>

 

Thanks!

Replies 14 (14)
TealAtom
Tourist
3 0 1

Yes, I'm seeing these on the graphql storefront API, since around 8. My store admin was also unavailable as well, but that is now back up.

jg_va
Tourist
8 0 1

We are getting these as well - since 7.55pm GMT

TealAtom
Tourist
3 0 1

Acknowledged now

What happened?
Some merchants are having issues loading different pages in their Shopify Admin. Our APIs are facing a similar issue. We are investigating and will keep you updated.

Status
Investigating

https://www.shopifystatus.com/incidents

Brian_C
New Member
4 0 0

Mine started at 1:00 pm CST

KTD
New Member
1 0 0

We are getting the same issue right now. Is there any way to fix it?

KiLLeRRaT
Tourist
7 0 1
TealAtom
Tourist
3 0 1

That's not good. So you've had problems for nearly 2 hours?

Conner
Explorer
50 1 10

Thanks @TealAtom, I'll keep an eye out for an update.

ecedeno
New Member
1 0 0

It seems that now the requests are requiring to set the Host header.  I was getting the error, tried the same Get method in Postman and it worked.  Then noticed that if I disabled the Host header it failed the same way.  I changed my code to include the Host using my shop name, and it is now working.

dseipel
New Member
2 0 3

All 12 merchants I work with started receiving this error around 3PM EST.

Conner
Explorer
50 1 10

As of roughly 4 PM EST I'm no longer experiencing this issue. Receiving proper API responses now.

KiLLeRRaT
Tourist
7 0 1

My calls are now working again too. I made no changes.

Kris_Doyle
Shopify Partner
108 0 26

I was getting them randomly from both the REST and GraphQL APIs earlier today and over the last few days. Few and far between, but yeah.

syf_
Shopify Staff
Shopify Staff
95 20 19

This was a known issue that occurred on Feb 17, 2021 around 14:45 EST which was resolved by 16:00 EST, and you should no longer be experiencing such errors. If you're still encountering such errors, please provide us with a request id (found in the response header) and we will look into the issue further.  

Thanks,
Seth. 

syf_ | Developer Support @ Shopify 
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