API Integration error

New Member
1 0 0

Hey all! 

We have partnered with a gift card company that sells our gift card's on their website and all orders are processed through our shop. When we try to integrate using a generated API key (with full access). We just get this error:

They have other Shopify stores and we have other API's working on our site currently (Attentive, Royal Mail + DHL). Is this a common issue and any help would be greatly appreciated. 
Replies 0 (0)