appSubscriptionCreate monthly trial bug

New Member
1 0 0

I've noticed an unusual trial date duplication using appSubscriptionCreate mutation when when changing subscription from annual to 30-days.


When i create an annual charge and give user 14d trial - everything's ok, if i'll try to move user to another annual plan with the same trial - everything's still working fine.

The problem occurs only when i have annual plan with trial and changing it to 30-day subscription, if i add trial_days param with the same 14 days, for some reason it is multiplying (showing that trial will end in 28d) 

if i set trial_days to 0 - it shows that trial will end in 14 days. 

If i first purchase a 30-day subscription, and then migrate to annual - it works fine, trials are not duplicating. 


Is there a logical reason why it's happening ? If not, then maybe someone from shopify devs could look at this ? 


Reply 1 (1)
Shopify Staff
363 54 65

Hey @Sir123 


Thanks for raising this! My apologies for the delayed response. I can confirm that our Billing team has a fix currently in the works for this, I'll endeavour to circle back here and communicate when it's Shipped. Thanks!


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