Billing API error

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Hi, 

We have a user we can't seem to create an app charge for.

When trying to create a charge, the API returns this error: 

It appears that this application is currently owned by a Shop. It must be migrated to the Shopify partners area before it can create charges with the API.

We've been in contact touch with this user, his store is not a development store and he doesn't understand why he can't select a paid plan on our app.

I want to mention that his access token (shppa_xxxxxxxxxxxxxxxxxxxxxxxxis different to that of other users (shpat_xxxxxxxxxxxxxx) - hoping this might hint at the issue.

Thanks!

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