Blank page in App admin (Shopify for Android/iOS)

Weevoy
Shopify Partner
1 0 0

We're in final stages of developing a Shopify App, and we realized that when viewed from the smartphone Shopify App (either iOS or Android), the admin of our app won't load. Any browser on any device looks OK, but the official app just shows a blank page. Any piece of advice is much appreciated.

 

Screenshot_20191104-162507_Chrome.jpgScreenshot_20191104-162040_Shopify.jpg

Replies 2 (2)
SBD_
Shopify Staff
Shopify Staff
1098 146 219

Hey @Weevoy,

 

I notice the app also isn't loading in Safari (12.1.1). This could explain why it's not loading on the iOS app. Consider debugging the app in Safari first, which might resolve the issue on all devices.

Scott | Developer Support @ Shopify 
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kolincode
New Member
2 0 1

How did you solve this problem?