Both Graph API and Customer report returns incorrect ordersCount

Supermetrics
New Member
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I make a query like this:

createdAt ordersCount orders(query: "created_at:>=2021-05-01" ) { edges {node {id createdAt}}}

And get a strange results:

The customer ID 3834244431944 has 6 orders in total and 3 orders created after 2021-05-01:

Screenshot 2021-09-10 at 09.19.41.png

But customer has 7 orders in total:

Screenshot 2021-09-10 at 09.22.11.png

 

 And more than that, according to customer report - the customer had made 8 orders this summer:

Screenshot 2021-09-10 at 09.23.57.png

 

 So - how could I get correct data with Graph API and how I could get correct numbers from reporting?

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