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Can't delete development store

daniel-kencko
New Member
3 0 1

I created a Partner Account from my Shopify Account and a Development in, but now I can't delete said store. I tried following the steps in https://community.shopify.com/c/Shopify-APIs-SDKs/How-to-delete-Dev-shops/td-p/134832 but when I go to "Plan and permissions" I don't see any "Close store" button, even though I'm the store owner.

Replies 11 (11)
vix
Shopify Staff
Shopify Staff
537 103 116

Hi @daniel-kencko 

 

You can archive the store by clicking into it and selecting archive. This won't remove it from the list, but you will see the store greyed out. The linked forum post was from 2014 and our UI has been updated. 

Vix | Developer Support @ Shopify 
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manuelmontoya
Shopify Partner
11 0 2

There is no "archive" option anymore.

slatted
Tourist
3 0 1

Anyone have a direction on this? 🙂

AndyPicamaze
Explorer
41 1 15

You have an option to move the store to another email. Go to your account page https://accounts.shopify.com/accounts/... . There you can see the list with all your stores. Tap Exclude from Shopify ID

AndyPicamaze_1-1596964258534.png

 

here is the option to archive it

AndyPicamaze_0-1596964172884.png

 

https://apps.shopify.com/picamaze
Animated watermarks for product images and ads
markwinap
New Member
1 0 1

I'm also stuck. Help please i want to delete or change the store url

Vetboss
New Member
1 0 0

Vetboss_0-1634995389903.png

I do not see that option but I do see the archive button. But I accidentally enabled something that makes my store unable to transfer ownership so I can not change it!

Vetboss_1-1634995467172.png

 

How can I fix this?

Ben31
Pathfinder
116 3 98

+1  We have a store which can't be deleted because it was created using the Unite 2019 Developer Preview - it even shows up on the merchant login!

 

Which means you have to perform an extra step and choose the real store, not the dev store EVERY TIME you login. It's stupid - no?

 

If anyone knows how to fix this, I'm all ears! Letting us delete unneeded stores would definitely fix it.

RaptureApps
Shopify Partner
3 0 2

Hi Ben, Did you happen to figure this out? I'm stuck in the exact scenario... looks like the 2019 dev preview really screwed us... It's causing all types of linking issues..

Ben31
Pathfinder
116 3 98

Unfortunately not, it’s a constant frustration. We keep seeing this dev store nobody cares about whenever we’re asked to login to the site or the apps etc.

 

Shopify don’t seem to think it’s an issue but nobody likes to live with tests or mistakes FOREVER. I like to keep things clean with zero confusion so it drives me nuts!

RaptureApps
Shopify Partner
3 0 2

Thanks for the response, Ben! Sucks to hear you weren't able to get it resolved. I'm trying to work with someone from customer support about this very topic but explaining it to them seems to have them lost OR they simply have no way to help out in this scenario. WIERD. If I get any info on a solve I'll post it here.

Ben31
Pathfinder
116 3 98

Thank you, I’ve talked to about 8 support staff over the past few years. Some seem to think you have to request to have it deleted but others say there’s no way to delete it so if you find a way - I’m all ears!