Cannot login to Partners dashboard.

_Amr_
New Member
1 0 0

Hello,

My company has a partners account and a published app. Today when I was trying to login to the partners dashboard, I kept getting the "Create a new partner account" message. I have no access to partners support as I cannot login to the dashboard .. how to resolve this or who to contact ?

Reply 1 (1)
awwdam
Shopify Staff
Shopify Staff
241 40 30

Hey @_Amr_  - thanks for taking the time to reach out here. I generally suggest clearing your browser cache and cookies as first step when facing login issues. That said, if you are still having issues with contacting support - I can absolutely share some alternative steps to help connect you with the correct team. Let me know - Cheers!

awwdam | API Support @ Shopify
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