Cin 7 to Shopify Product Matching

[e_mah2]

Looking for insight into how Cin7 and Shopify match products. We have been having issues with our inventory counts being off between these two platforms for quite some time now. I believe it has something to do with how we have matched or synced our products, but not too sure what to change or how to fix the issue. 

[Alex]

I would recommend reaching out the developer themselves about any unexpected discrepancies in inventory counts between Shopify and the app itself.

[barbsnz]

Generally we recommend deleting all custom mapping & starting again inCin7 to download & map - this removes all the legacy/band-aid instances - this process would identify the products in Shopify that do not have a matching SKU in Cin7, we would then correct Shopify to have the right SKU at the SKU/Variant level of what is in Cin7, then run it again - your aim would be to have zero custom mapping unless really required and so the Shopify SKU or Barcode field has 100% true mapping to the Cin7 Code or Barcode fields vs patching