Coenversion API

HarryHarvey97
New Member
1 0 0

I have a pixel for my Shopify store, however, it suggests this - 'Get more accurate pixel data with the Conversions API. Set Up Now'

 

I press set up now and it asks me to select my pixel which is green (active) I press next and it comes up at the top of the screen saying there is an error creating your Shopify account please try again later? Why is this and how do I fix this?

Reply 1 (1)
GrahamS
Shopify Staff
152 23 32

Hello @HarryHarvey97 ,

 

For this type of error specifically, I would encourage you to contact Shopify live support. There will likely be an error with your shop's integration with Facebook rather than an issue with the API service specifically.

Graham S | API Support @ Shopify
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