Create Fulfillment API problem

[handeadiguzel]

When we make the following request to fulfill a sales order, we get an 200 response and a body with empty fulfillments. And the order is not fulfilled. 

Request: 

POST /admin/api/2019-04/orders/{id}/fulfillments.json HTTP/1.1

Host: tr.{store}.com

Content-Type: application/json

Accept: application/json

X-Shopify-Access-Token: {token}

User-Agent: PostmanRuntime/7.20.1

Cache-Control: no-cache

Accept-Encoding: gzip, deflate

Referer: https://tr.{store}.com/admin/api/2019-04/orders/{id}/fulfillments.json

Connection: keep-alive

cache-control: no-cache

{

"fulfillment": {

"created_at": "11/21/2019 1:56:10 PM +03:00",

"notify_customer": "true",

"tracking_company": "UPS",

"tracking_number": "1Z93R7576800002741"

}

}

Response: 

200 OK

{

    "fulfillments": []

}

[zubairmohsin]

Apps are required to specify alocation_idwhen creating fulfillments.

"location_id" is missing from your payload. try adding a location_id and share results.

[handeadiguzel]

If Shopify is expecting a location_id this means it's a client error and shopify should return a 4xx response with a meaningful description of the problem. 

[handeadiguzel]

Unfortunately adding location_id did not fix the issue, still getting 200 OK and the order is not fulfilled:

{
	"fulfillment": {
		"created_at": "11/21/2019 1:56:10 PM +03:00",
		"notify_customer": "true",
		"tracking_company": "UPS",
		"tracking_number": "1Z93R7576800002741",
		"location_id": "49641811"
	}
}

[zubairmohsin]

Okay, there is one more problem I see with payload. "created_at" attribute. Its not required to include it and also the format does not comply with Shopify format which is ISO 8601 format.

[handeadiguzel]

Tried without createdAt and still having the same problem:

Could it be related to registering fulfillment services ? 

{
	"fulfillment": {
		"notify_customer": "true",
		"tracking_company": "UPS",
		"tracking_number": "1Z93R7576800002741",
		"location_id": "49641811",
		"line_items": [
	      {
	        "id": "4286956339309"
	      },
		  {
	        "id": "4286956372077"
	      },
	      	      {
	        "id": "4286956404845"
	      },
	      	      {
	        "id": "4286956437613"
	      }
      ]
	}
}

Could it be related to registering fulfillment services ? 

[zubairmohsin]

Yes. It could be. Read these two bullet points in documentation maybe it will lead you in some way.

https://help.shopify.com/en/api/reference/shipping-and-fulfillment/fulfillment#create-2019-10

P.S. All IDs should be in integer form, without double quotes.

Let's wait for input from Shopify support.

[TMIA]

Was this ever resolved? I'm having the same problem. My integration has read/write permission for orders, transactions, and fulfillments.

---

[irook]

I'm also having this same problem.

[evaldas_92]

Came here from Google with the same problem.

If I try to create a fulfillment for a gift card and a physical item in one go, I get 422:

{
  "fulfillment": {
    "location_id": 61366730948,
    "tracking_number": null,
    "line_items": [
      {
        "id": 10278823952580,
        "quantity": 1,
        "gift_card": true,
        "fulfillment_service": "gift_card"
      },
      {
        "id": 10278823985348,
        "quantity": 1,
        "gift_card": false,
        "fulfillment_service": "manual"
      }          
    ]
  }
}

However, if I try to send them one at a time - it works fine.