Facebook Pixel Issue

[homlyshop]

Hello- I have an issue as follows :-

I created a campaign in Face Book and I found that there is something appearing under Adset Level. It is appearing like this

I clicked on  Pixel Issue and I found this (Next screenshot)

Then I clicked on How to fix, I get next screenshot:-

When I clicked to payload helper tool, it takes me to the Coding World ( I am don't know anything).

Can anyone please help here??

[GrahamS]

Hello @homlyshop ,

For general facebook setup and configuration issues, I would strongly recommend reaching out to our support service directly - they will be able to authenticate your shop and help assess the issue and guide you with next steps.

Best,

Graham