Facebook Pixel Issue

New Member
1 0 0

Hello- I have an issue as follows :-

I created a campaign in Face Book and I found that there is something appearing under Adset Level. It is appearing like this



I clicked on  Pixel Issue and I found this (Next screenshot)


Then I clicked on How to fix, I get next screenshot:-


When I clicked to payload helper tool, it takes me to the Coding World ( I am don't know anything).


Can anyone please help here??





Reply 1 (1)
Shopify Staff
Shopify Staff
193 35 48

Hello @homlyshop ,

For general facebook setup and configuration issues, I would strongly recommend reaching out to our support service directly - they will be able to authenticate your shop and help assess the issue and guide you with next steps.



Graham S | API Support @ Shopify
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