Get Orders with Shopify Bulk Operation not returning recent results

jg_va
Tourist
8 0 1

Hello,

 

We are trying to get Orders in Bulk with the GraphQL admin api, and encountered some strange behaviour. To the best of my knowledge, we have read_all_orders and unauthenticated_read_customers scope required.

The query returns a JSONL file with results as expected, but for some reason, it only returns data from the end of 2020, some early 2021. If we query for anything newer in particular (last two days for example), we get zero results. Checking for old data, we are getting a valid response with the expected outcome. This seems to be the behaviour across multiple stores tested. 

If I try the same query in non-bulk against the GraphQL api with limits though, I can get fresh data, so it seems like the data is there. 

The query (without the created_at limit):

 

 

 

mutation {
  bulkOperationRunQuery(
    query: """
                  {
      orders {
        edges {
          node {
            id
            legacyResourceId
            createdAt
            cancelledAt
            name
            refunds {
              id
            }
            channel {
              app {
                id
              }
            }
            totalPrice
            fulfillments {
              id
              order {
                id
                createdAt
              }
            }
            metafields {
              edges {
                node {
                  id
                  legacyResourceId
                  key
                  value
                }
              }
            }
            shippingAddress {
              address1
              address2
              city
              company
              country
              countryCode
              countryCodeV2
              firstName
              id
              formattedArea
              lastName
              latitude
              longitude
              name
              phone
              province
              provinceCode
              zip
              formatted(withName: false)
            }
            lineItems {
              edges {
                node {
                  __typename
                  quantity
                  product {
                    id
                    legacyResourceId
                  }
                  variant {
                    id
                    legacyResourceId
                  }
                }
              }
            }
          }
        }
      }
    }
    """
  ) {
    bulkOperation {
      id
      status
    }
    userErrors {
      field
      message
    }
  }
}

 

 

 


If I run a bulk query on other objects, like Customers, we are getting correct data back as expected, including fresh data. This issue seems to be particular to Orders in our case. 

Did anyone encountered anything like this before? 

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