A space to discuss GraphQL queries, mutations, troubleshooting, throttling, and best practices.
Does the import api have a file size limit? I'm trying to upload a ~36mb file, and I keep getting broken pipe in ruby (Faraday) and curl almost instantly when I initiate the multipart form POST request. Any advice?
Thanks in advance.
Solved! Go to the solution
This is an accepted solution.
Hey @cloudev0
At the moment, the file size limit is 20 megabytes for bulk mutations. We're going to review the documentation to have this made more clear in the future.
Best,
To learn more visit the Shopify Help Center or the Community Blog.
I have the same problem, does somebody have an answer ? (seem to be S3 limitation)
<?xml version="1.0" encoding="UTF-8"?>
<Error>
<Code>EntityTooLarge</Code>
<Message>Your proposed upload exceeds the maximum allowed size</Message>
<ProposedSize>20975508</ProposedSize>
<MaxSizeAllowed>20971520</MaxSizeAllowed>
<RequestId>N5FTYTNP6MPP1VB9</RequestId>
<HostId>Nlu1xkUPTWKP345Uma79b2hQzFzqDJ3fBrZN7g1iM552PHuf0uif/gM4Cqg3UxXp7KVi+b5AIvI=</HostId>
</Error>
I ended up rotating files when writing the mutation data (think log rotation, with each file having 20mb max), then chain upload the files. Upload first file. Wait for Webhook. When Webhook comes, respond and upload the next file and so on.
@cloudev0 If I may ask, what's the average import speed/rate you get doing that?
This is an accepted solution.
Hey @cloudev0
At the moment, the file size limit is 20 megabytes for bulk mutations. We're going to review the documentation to have this made more clear in the future.
Best,
To learn more visit the Shopify Help Center or the Community Blog.
So how are we supposed to get around this problem without having to do multiple bulk mutations???