How can Cancel Fulfillment Button will disappear if the order is marked as fulfilled?

prateekkaushik
New Member
4 0 0

Hi, Once the order is marked as fulfilled and payment has been collected, then why I am still seeing Cancel Fulfillment Button for that order which is now Archived? Ideally, the order should get closed immediately once the order lifecycle is completed and this Cancel Fulfillment Button should disappear. Also,  I am trying to use Complete Fulfillment API once the order has been fulfilled to mark that the fulfilment process of this order is complete but I am receiving 422 UNPROCESSABEL ENTITY Error from Shopify.

 

Need urgent help on this..Please

Replies 2 (2)
GrahamS
Shopify Staff
Shopify Staff
193 35 48

Hello @prateekkaushik ,

Can you provide an x-request-id for one of your recent 422 calls? I can take a quick look to see if there is anything notable about the call that is causing the problem.

Graham S | API Support @ Shopify
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prateekkaushik
New Member
4 0 0

Hi @GrahamS 

X-Request-ID: c3662027-23c5-433a-ab4f-1652300e0a5d

API still giving 422 Unprocessable Entity