How can I delete a custom app from partner dashboard?

Solved
tetranz
Tourist
10 0 7

Is there a way to delete a custom app (i.e., the new "custom" type) from our partner dashboard?

I generated and used the "Merchant install link" to install it on one store. That store has removed it. The partner dashboard says zero installs.

I'm kind of done with it so I'd like to delete it from the partner dashboard but there is no delete link. I guess it's not a big deal but I'm going to create more apps and don't like the idea of it being stuck there forever if I create it. Am I missing something?

Update after some more digging:
This is on my employer's partner account. Maybe it's a permissions thing. I also have a personal partner account just for messing around and that does have a delete link in the apps. I'm the owner for my personal account but only a staff member on the company one but I have "Manage apps" permission.

Yep, it seems like only an owner of the partner account can delete an app. I verified that by making a staff member on my personal account, giving it all permissions and then logging in as that account. There is no delete button. If I login as the owner, there is a delete button. That doesn't make sense to me. I would except "Manage apps" permission to include deleting an app.

Is that a bug or intended?

Accepted Solution (1)
ShopifyDevSup
Shopify Staff
Shopify Staff
976 154 335

This is an accepted solution.

Hey @RaphaelMota,

As previous replies mentioned in this thread, a partner account owner can navigate through Partner Dashboard > Apps > {App Name} > App Setup; the   Delete this app  button will be found in the bottom right corner of this menu. 

If you are looking to sunset a public app in your partner account, we would suggest reviewing this help document first. For any other info around this process, help deleting an app, or for other questions about your partner account, consider connecting with our Partner Support team directly from Support menu of the partner dashboard. 

Cheers!
Shopify Developer Support
 

Developer Support @ Shopify
- Was this reply helpful? Click Like to let us know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit Shopify.dev or the Shopify Web Design and Development Blog

View solution in original post

Replies 6 (6)
JØhn
Explorer
40 5 13

Just found this myself as about the only Google result related to deleting an app from the Partners dashboard. I'm in the exact same position and find it very strange that "managing" and app does not include deleting it.

McNab
Shopify Partner
6 0 6

Click on the app title to go into the editor, then click on 'App Setup'.  Scroll to the bottom and there's a red button to delete the app.

tetranz
Tourist
10 0 7

I'm aware of the delete button. The problem is that it only appears for the owner of the partner account.

McNab
Shopify Partner
6 0 6

Sorry, that's me not reading your OP properly.  Funnily enough I only found your thread as I genuinely couldn't find that big red buried delete button and your thread was the first and only relevant entry in Google on it.  Apologies, I'd delete my comment but looks like you can't do that (unless I've missed that delete button too).

RaphaelMota
New Member
1 0 1

Hey, did you find how to delete it?

ShopifyDevSup
Shopify Staff
Shopify Staff
976 154 335

This is an accepted solution.

Hey @RaphaelMota,

As previous replies mentioned in this thread, a partner account owner can navigate through Partner Dashboard > Apps > {App Name} > App Setup; the   Delete this app  button will be found in the bottom right corner of this menu. 

If you are looking to sunset a public app in your partner account, we would suggest reviewing this help document first. For any other info around this process, help deleting an app, or for other questions about your partner account, consider connecting with our Partner Support team directly from Support menu of the partner dashboard. 

Cheers!
Shopify Developer Support
 

Developer Support @ Shopify
- Was this reply helpful? Click Like to let us know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit Shopify.dev or the Shopify Web Design and Development Blog