HTTP 500 Internal Server Error Checkout

Emily7T
New Member
1 0 0

Many of our users are getting a 'HTTP 500 Internal Server Error' when they try to proceed from our checkout to the credit card payment. 

Reply 1 (1)
awwdam
Shopify Staff
Shopify Staff
241 40 30

Hey @Emily7T, a 500 server error is often related to a payment gateway configuration issue, and would absolutely suggest contacting the provider directly if the error persist - Best!

awwdam | API Support @ Shopify
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