Image URL from Product API leads to broken page

New Member
4 0 0

We have a merchant for who the Product API is returning image URLs that are dead links. Specifically, there seems to be something going on with image sizes:

from API (broken):

actual image from the product page (works):

As far as I can see, there are no changes to the API that would require me to transform or think about this image URL in any way, it should just load. It's also not happening for all products. I can provide more details but I'm not sure how much store specific info to include here.

Replies 2 (2)
Shopify Expert
11119 218 2267

That's an interesting one. I'd suggest that you send this up to the Support team to look at in more detail.

  • What happens when you attempt to edit the image via the Admin?
  • Any chance of just uploading the image again?
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New Member
4 0 0

Unfortunately, we don't have access to the store itself, only through the API.