Internal error. Looks like something went wrong on our end when request to use fulfillmentCreateV2

Solved
Yu727
Excursionist
38 0 9
{
  "errors": [
    {
      "message": "Internal error. Looks like something went wrong on our end.\nRequest ID: 4b0d5450-2611-455b-bbce-2eacd6981b1d (include this in support requests).",
    }
  ]
}

Anyone can help me to fix it?

Accepted Solution (1)

Accepted Solutions
hassain
Shopify Staff (Retired)
Shopify Staff (Retired)
624 104 171

This is an accepted solution.

@Yu727 ,

 

You ran into this error because you are trying to create a fulfilment for FulfillmentOrder ID 2036838105184, but that Fulfillment Order ID does not exist on the store ul*******on.myshopify.com

 

@webrain 

 

Similarly, you ran into this error because you are trying to create a fulfilment for FulfillmentOrder ID 2058876747821, but that Fulfillment Order ID does not exist on the store sp**fo.myshopify.com

 

Hassain | Developer Support Specialist @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Click Accept as Solution 

View solution in original post

Replies 4 (4)
webrain
New Member
2 0 0

I have the same problem with a simple "mutation" like this:

 

mutation {
	Order1: fulfillmentCreateV2(
		fulfillment: {
			notifyCustomer: true,
			trackingInfo: { 
				number: "123456789"  company: "USPS",  url: "http://www.google.com" 
			}
			lineItemsByFulfillmentOrder: { fulfillmentOrderId: "gid://shopify/FulfillmentOrder/2058876747821",  fulfillmentOrderLineItems: [] }
		}
	) 
	{
		fulfillment{ trackingInfo{ url number company } createdAt id }
		userErrors { field message }
	}
}

Error:

[message] => Internal error. Looks like something went wrong on our end.
Request ID: 1394a946-9afd-4b1e-9d9e-dab69c06d8c7 (include this in support requests).
hassain
Shopify Staff (Retired)
Shopify Staff (Retired)
624 104 171

This is an accepted solution.

@Yu727 ,

 

You ran into this error because you are trying to create a fulfilment for FulfillmentOrder ID 2036838105184, but that Fulfillment Order ID does not exist on the store ul*******on.myshopify.com

 

@webrain 

 

Similarly, you ran into this error because you are trying to create a fulfilment for FulfillmentOrder ID 2058876747821, but that Fulfillment Order ID does not exist on the store sp**fo.myshopify.com

 

Hassain | Developer Support Specialist @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Click Accept as Solution 

Yu727
Excursionist
38 0 9
daMask
Shopify Partner
15 0 3

Why can't we get better error messages that tell us what the issue is, rather than having to post here to figure out what the issue is?