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No "status" field for order in webhook for order/update and create
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In our app we rely heavily on webhooks for performance, using the data they provide directly instead of fetching. However we see a strange omission to the json for an order; it does not contain the "status" field. Is this a bug? Here is an example json received via orders/update webhook:
{'admin_graphql_api_id': 'gid://shopify/Order/XXXXX',
'app_id': 1354745,
'billing_address': {'address1': 'XXXX',
'address2': '',
'city': 'XXXXX',
'company': '',
'country': 'XXX',
'country_code': 'XX',
'first_name': 'XXX',
'last_name': 'XXX',
'latitude': XXX,
'longitude': XXX,
'name': 'XXX',
'phone': 'XXXX',
'province': None,
'province_code': None,
'zip': 'XXX'},
'browser_ip': None,
'buyer_accepts_marketing': False,
'cancel_reason': None,
'cancelled_at': None,
'cart_token': None,
'checkout_id': 221684277XXXX,
'checkout_token': 'e2d6fa1bdc800e24da6f99ac5cXXXXX',
'client_details': {'accept_language': None,
'browser_height': None,
'browser_ip': None,
'browser_width': None,
'session_hash': None,
'user_agent': None},
'closed_at': None,
'confirmed': True,
'contact_email': 'XXXX',
'created_at': '2021-07-28T14:11:01+02:00',
'currency': 'XXX',
'current_subtotal_price': '0.90',
'current_subtotal_price_set': {'presentment_money': {'amount': '0.90',
'currency_code': 'XXX'},
'shop_money': {'amount': '0.90',
'currency_code': 'XXX'}},
'current_total_discounts': '0.00',
'current_total_discounts_set': {'presentment_money': {'amount': '0.00',
'currency_code': 'XXX'},
'shop_money': {'amount': '0.00',
'currency_code': 'XXX'}},
'current_total_duties_set': None,
'current_total_price': '0.90',
'current_total_price_set': {'presentment_money': {'amount': '0.90',
'currency_code': 'XXX'},
'shop_money': {'amount': '0.90',
'currency_code': 'XXX'}},
'current_total_tax': '0.00',
'current_total_tax_set': {'presentment_money': {'amount': '0.00',
'currency_code': 'XXX'},
'shop_money': {'amount': '0.00',
'currency_code': 'XXX'}},
'customer': {'accepts_marketing': False,
'accepts_marketing_updated_at': '2021-06-03T22:15:49+02:00',
'admin_graphql_api_id': 'gid://shopify/Customer/51863XXX',
'created_at': '2021-06-03T22:15:49+02:00',
'currency': 'XXX',
'default_address': {'address1': 'XXX',
'address2': '',
'city': 'XXX',
'company': '',
'country': 'XXX',
'country_code': 'XXX',
'country_name': 'XXX',
'customer_id': 5186XXXXX,
'default': True,
'first_name': 'XXX',
'id': 6316305XXXXX,
'last_name': 'XXXX',
'name': 'XXX',
'phone': 'XXXXX',
'province': None,
'province_code': None,
'zip': 'XXX'},
'email': 'XXXXX',
'first_name': 'XXX',
'id': 518639XXXXXX,
'last_name': 'XXXXX',
'last_order_id': 3872045XXXX,
'last_order_name': '#1041',
'marketing_opt_in_level': None,
'multipass_identifier': None,
'note': None,
'orders_count': 1,
'phone': None,
'state': 'enabled',
'tags': '',
'tax_exempt': False,
'tax_exemptions': [],
'total_spent': '0.90',
'updated_at': '2021-07-28T14:11:02+02:00',
'verified_email': False},
'customer_locale': 'en',
'device_id': None,
'discount_applications': [],
'discount_codes': [],
'email': 'XXXXX',
'financial_status': 'paid',
'fulfillment_status': None,
'fulfillments': [],
'gateway': 'manual',
'id': 3872045531171,
'landing_site': None,
'landing_site_ref': None,
'line_items': [{'admin_graphql_api_id': 'gid://shopify/LineItem/10101712617507',
'destination_location': {'address1': 'XXX',
'address2': '',
'city': 'XXXX',
'country_code': 'XX',
'id': 2882190016547,
'name': 'XXX XXX',
'province_code': '',
'zip': 'XXXX'},
'discount_allocations': [],
'duties': [],
'fulfillable_quantity': 1,
'fulfillment_service': 'manual',
'fulfillment_status': None,
'gift_card': False,
'grams': 0,
'id': 10101712617507,
'name': '1Pcs Wear-resistant Keyboard Stickers '
'Spanish/English/Russian/Deutsch/Arabic/Italian/Japanese '
'Letter Replacement For Laptop PC - Black-Arabic',
'origin_location': {'address1': 'XXX',
'address2': '',
'city': 'XXXX',
'country_code': 'XX',
'id': 1757991567395,
'name': 'XXXXX',
'province_code': '',
'zip': 'XXXX'},
'price': '0.90',
'price_set': {'presentment_money': {'amount': '0.90',
'currency_code': 'XXX'},
'shop_money': {'amount': '0.90',
'currency_code': 'XXX'}},
'product_exists': True,
'product_id': 4875714854947,
'properties': [],
'quantity': 1,
'requires_shipping': True,
'sku': '43204476-black-arabic',
'tax_lines': [],
'taxable': False,
'title': '1Pcs Wear-resistant Keyboard Stickers '
'Spanish/English/Russian/Deutsch/Arabic/Italian/Japanese '
'Letter Replacement For Laptop PC',
'total_discount': '0.00',
'total_discount_set': {'presentment_money': {'amount': '0.00',
'currency_code': 'XXX'},
'shop_money': {'amount': '0.00',
'currency_code': 'XXX'}},
'variant_id': 33042221105187,
'variant_inventory_management': 'shopify',
'variant_title': 'Black-Arabic',
'vendor': 'XXXXXX'}],
'location_id': None,
'name': '#1041',
'note': None,
'note_attributes': [],
'number': 41,
'order_number': 1041,
'order_status_url': 'https://somestore.myshopify.com/XXXXXX/orders/XXXXX/authenticate?key=XXXX ',
'original_total_duties_set': None,
'payment_gateway_names': ['manual'],
'phone': None,
'presentment_currency': 'XXX',
'processed_at': '2021-07-28T14:11:01+02:00',
'processing_method': 'manual',
'reference': None,
'referring_site': None,
'refunds': [],
'shipping_address': {'address1': 'XXXX',
'address2': '',
'city': 'XXXXXX',
'company': '',
'country': 'XXX',
'country_code': 'XX',
'first_name': 'XXX',
'last_name': 'XXX',
'latitude': XXX,
'longitude': XXX,
'name': 'XXXX',
'phone': 'XXXX',
'province': None,
'province_code': None,
'zip': '5267'},
'shipping_lines': [],
'source_identifier': None,
'source_name': 'shopify_draft_order',
'source_url': None,
'subtotal_price': '0.90',
'subtotal_price_set': {'presentment_money': {'amount': '0.90',
'currency_code': 'XXX'},
'shop_money': {'amount': '0.90',
'currency_code': 'XXX'}},
'tags': '',
'tax_lines': [],
'taxes_included': True,
'test': False,
'token': 'cc216b52a35afba1XXXXXXXXX',
'total_discounts': '0.00',
'total_discounts_set': {'presentment_money': {'amount': '0.00',
'currency_code': 'XXX'},
'shop_money': {'amount': '0.00',
'currency_code': 'XXX'}},
'total_line_items_price': '0.90',
'total_line_items_price_set': {'presentment_money': {'amount': '0.90',
'currency_code': 'XXX'},
'shop_money': {'amount': '0.90',
'currency_code': 'XXX'}},
'total_outstanding': '0.00',
'total_price': '0.90',
'total_price_set': {'presentment_money': {'amount': '0.90',
'currency_code': 'XXX'},
'shop_money': {'amount': '0.90', 'currency_code': 'XXX'}},
'total_price_usd': '0.10',
'total_shipping_price_set': {'presentment_money': {'amount': '0.00',
'currency_code': 'XXX'},
'shop_money': {'amount': '0.00',
'currency_code': 'XXX'}},
'total_tax': '0.00',
'total_tax_set': {'presentment_money': {'amount': '0.00',
'currency_code': 'XXX'},
'shop_money': {'amount': '0.00', 'currency_code': 'XXX'}},
'total_tip_received': '0.00',
'total_weight': 0,
'updated_at': '2021-07-28T14:11:03+02:00',
'user_id': 298038XXXX}
Some data was redacted with "XXX" but all fields received are there, and as you can se there is no sign of the "status" field.
So my questions are: Is it supposed to be there? What can we do to have it?
It seems kind of wasteful to have to rely on a later fetch to get it.
For reference, we are on Python, receiving the webhook via Python Flask.
Thanks!
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This is an accepted solution.
Hey @devdude
I figure you would be wanting to track open, closed and cancelled orders via order webhook perhaps, by the sounds of it? So status is not actually a property on the Order you'll note here - the omission of Order status on the object is that way by design presently. Status is used for example as a filter on the endpoint as it sounds like you've found out.
If it helps, by default the orders would be have an open status on orders/create, and if you wanted to look at the hook directly still, on orders/update a look could be taken at the "closed_at" value to determine if an order had been closed on order/update. Worth mentioning that the "closed_at" returns null if the order isn't closed too.
Similarly on orders/update hook when order is cancelled there would be "cancel_reason" and "cancelled_at" present within the update hook. Hope some of that helps you if you don't want to fetch - let me know if any further questions - thanks!
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This is an accepted solution.
Hey @devdude
I figure you would be wanting to track open, closed and cancelled orders via order webhook perhaps, by the sounds of it? So status is not actually a property on the Order you'll note here - the omission of Order status on the object is that way by design presently. Status is used for example as a filter on the endpoint as it sounds like you've found out.
If it helps, by default the orders would be have an open status on orders/create, and if you wanted to look at the hook directly still, on orders/update a look could be taken at the "closed_at" value to determine if an order had been closed on order/update. Worth mentioning that the "closed_at" returns null if the order isn't closed too.
Similarly on orders/update hook when order is cancelled there would be "cancel_reason" and "cancelled_at" present within the update hook. Hope some of that helps you if you don't want to fetch - let me know if any further questions - thanks!
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution!
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