Orders API return removed order item

New Member
1 0 0

Shopify order have 3 times when i excute Get Orders API, i received 3 times.

Now in shopify store backend i removed one time (Edit> Remove Items)  from order,

Now i excute Orders API, i got removed Order item also.

How to avoid this?

And How to identity the removed items in order api response properties? 


Replies 4 (4)
Shopify Staff
Shopify Staff
95 20 19

Hi @Ramsam,

I'd be able to shed some light on the behaviour you're seeing.

Even though the order via the API (REST, I'm assuming) shows all the items in the original order, you'd notice that when you take a closer look at the deleted order item, its fulfillable_quantity field has a value of 0. This essentially indicates that this item doesn't have to be fulfilled and is no longer part of the order. You should see the deleted item in the refunds object of the order response. See this manual about editing orders.

Hopefully this helps clarify the behaviour you're seeing.



syf_ | Developer Support @ Shopify 
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New Member
2 0 1

Oh my.. I've looked everywhere trying to find ANY parameter from the API saying that there are deleted items in this order. but, I never looked into the refunds object.. Thanks VERY much.. lesson learned..

5 0 4

Super helpful, thanks!

New Member
1 0 0



I'm having the same issue. May I ask how did you solve it at the end? Since the item has been removed from the order, I can't refund it anymore, as no item is available.