Orders/fulfilled webhook is not triggering

New Member
1 0 0


I'm trying to use the orders/fulfilled webhook to post to a URL on my server. Other order webhooks like orders/updated work just fine, but I don't seem to be receiving any webhooks for orders/fulfilled.


I've checked my server logs and the destination doesn't seem to be requested at all. But when I query webhooks.json in the API, I get back a seemingly valid webhook:

{"webhook": {"id": 748043763817, "address": "https://MY_ENDPOINT_URL", "topic": "orders/fulfilled", "created_at": "2020-03-07T11:36:24-05:00", "updated_at": "2020-03-07T11:36:24-05:00", "format": "json", "fields": [], "metafield_namespaces": [], "api_version": "2019-10", "private_metafield_namespaces": []}}

So why isn't this webhook firing and what can I do to debug? Is there any way to see these webhooks or their statuses or logs in the Shopify admin? Is there any good way to test this and see if it's working?

Shopify Staff
Shopify Staff
1095 147 205

Hey @WTravisH,


Did you make any progress on this? Can you provide store/order details (in a reply or DM)?

New Member
2 0 1

Hi There,

I'm also getting this problem, I was having issues with orders/cancelled not firing but I was missing some scopes. I've since added every scope possible and still not getting orders/fulfilled firing, nothing in the logs either for it.

Any advice? I can PM the store URL.