[Payments API] Stuck checkout page

silvanus
New Member
2 0 0

Hello,

 

We're developing a Payment APP and everything is ok until the checkout step. But, when I want to pay with my payment app, Shopify does not send any requests to our endpoint which is I set in the "OffsitePaymentProvider" app extension's "Payment Session URL". I attached a screenshot below. I got stuck on this screen.

 

s.png

 

Also, I check our endpoint and I get the "redirect_url" successfully which is the JSON format Shopify wants. https://shopify.dev/apps/payments/processing-a-payment#response 

 

Shopify does not show any descriptive message after that checkout page stuck situation or whatever it is.

 

Except this, "Your payment can’t be processed for technical reasons. Try again or use a different payment method".

 

Thanks.

Replies 2 (2)
iPayLinks
New Member
2 0 0

I have the same problem. Have you solved it?

silvanus
New Member
2 0 0

Unfortunately no! Shopify does not help with this issue. The support team said that they did not know how to develop applications.