Queries on new fulfillment flow

Shipwire_Dev
Tourist
4 1 1

While working on the new fulfillment flow from Shopify, I am having the below queries for which I couldn't find the answers in Shopify documentation. If anyone has any information on below, kindly do share

  1. In the new fulfillment method, how many orders we can get in one single REST call to get all assigned orders? e.g. if we have 1000 FOs do we get all in one request? if not then how the pagination works in such cases? any documentation?
  2. How frequently Shipwire will receive notification for FO requests? in Shopify Unite, it was mentioned as one call every 30 sec, is there any documentation on this aspect?
  3. Is there any SLA for accepting or rejecting the FO request from a merchant?

 

Reply 1 (1)
Shipwire_Dev
Tourist
4 1 1

Found the answers to a couple of questions (using development store, as I still did not find any Shopify documentation):

 

Q: In the new fulfillment method, how many orders we can get in one single REST call to get all assigned orders? e.g. if we have 1000 FOs do we get all in one request? if not then how the pagination works in such cases? any documentation?

=> Shopify will provide a max of 50 orders (this number is based on Shopify store not sure if it's the same on Shopify plus store) when you make a REST call to fetch all assigned orders (with no indication if there are more than 50 orders present which fulfillment service needs to act on).

 

 

Q: How frequently Shipwire will receive notification for FO requests? in Shopify Unite, it was mentioned as one call every 30 sec, is there any documentation on this aspect?

=> Shopify will send a notification a minute after the previous notification (e.g. if the previous notification was sent on 12:11 then next will be sent at 12:12, however, if there is no order from 12:12 to 12:30 then Shopify will not send notification until there is new fulfillment order).

 

 

If anyone has any Shopify documentation on the above, kindly share, OR if anyone has found different results from what I found, do share those too!