ScriptTag exists but not loaded by one specific store

New Member
4 0 0

My scripttags are getting loaded by all stores, except one.

API resopnds that the scripttag do exist for this store.

But when looking in a browser console - the store not even requesting the script.


I've tried to recreate them multiple times, as well as adding other scripts. No result.


Any tips why this can happen?


Thank you



Update: I've found out that the shopify_domain redirected me to a non shopify-powered store. Quite surprising. That answers my question

Shopify Staff
Shopify Staff
535 105 109

This is an accepted solution.

Its possible a redirect on the Shopify Store is at play - which would take you to the non-shopify domain. Glad its resolved. 

Vix | Developer Support @ Shopify 
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28 0 4

Hi Shopify Staff.


I am also facing the same issue ScriptTag exists but not loaded by one specific store.


I am also putting the detail description below.

I have created the script tag on Shopify store using the following Script Tag Apis "" but script is not loading  on the pages(say Homepage) of the website.
I have debug it I found that we are getting the blank urls array in the asyncLoad function.

More details are giving below.

Shop Name :
Created Tag Details

Script Tag : {
"script_tags": [
"id": 145453777052,
"src": "",
"event": "onload",
"created_at": "2020-12-22T17:21:42+05:30",
"updated_at": "2020-12-22T17:21:42+05:30",
"display_scope": "all"

Javascript code on Homepage "" of website.

Note: urls array is black. it should have this url ""

(function() {
function asyncLoad() {
var urls = [];
for (var i = 0; i < urls.length; i++) {
var s = document.createElement('script');
s.type = 'text/javascript';
s.async = true;
var x = document.getElementsByTagName('script')[0];
x.parentNode.insertBefore(s, x);
if(window.attachEvent) {
window.attachEvent('onload', asyncLoad);
} else {
window.addEventListener('load', asyncLoad, false);







New Member
2 0 0

Could you tell me what you did to rectify this? I did not understand what you meant by "redirect to a non Shopify powered store".

Thank you in advance.