setting notify_customer to false still sends the customer a shipment message

Shopify Partner
27 1 25

We have some line items we want to fulfill via the API.

We set the `notify_customer` property to `false` but the customer still gets the shipping update.


How can we create a fulfillment without notifying the customer?

Reply 1 (1)
Shopify Staff
Shopify Staff
191 34 47

Hello @Lulu1 ,


Do you happen to have an x-request-id from an API interaction where this occurred? It would be found in the return headers. I can take a look to see what might have happened here.



Graham S | API Support @ Shopify
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