Shopify api back ’422 {"errors":"Tracking information update failed."}‘ to me

[jiaLi]

I use /admin/api/2021-10/fulfillments/1069019882/update_tracking.json

I made this api request, and one of my stores returned {"errors":"Tracking information update failed."} to me

I have tried various solutions and cannot find out the cause of this problem. The same request, other stores can, but only one store can’t.

[jiaLi · Accepted solution]

Through the shopify team, my problem has been solved. In addition to the permission of write_merchant_managed_fulfillment_orders, the permission of write_third_party_fulfillment_orders needs to be added.

[kimchirichie]

thank you! giving the right permission helped me resolve vague error messages

[yoann_gasque]

thanks for your held @jiaLi ,

with python API i got this and it work's:

import shopify

new_session = shopify.Session(shop_url, api_version, PASSWORD)

shopify.ShopifyResource.activate_session(new_session) 

 # grab some orders with "test" tag,   json.loads str->dict

result = json.loads(shopify.GraphQL().execute('{orders(first:10, query:"tag:test"){edges{node{id tags}}}}'))

data = [d.get('node') for d in result.get("data").get('orders').get('edges')]

order_ids = [item.get('id').split('/')[-1] for item in data] 

for id in order_ids:

  order = shopify.Order.find(id)

  print("order", order.id)

for f in order.fulfillments:

  print("fulfillement id", f.id)

  f.update_tracking(tracking_info={'number':'YOANNTEST02',"company":"la     poste","url":None},notify_customer=False)

  print("modify tracking number")