Shopify Payments Payout Transaction remains in pending state forever

ClementBR
Shopify Partner
128 2 33

We use the API  to load Shopify Payments Transactions.

However we have noticed some strange transactions.

On multiple stores, we've noticed that some transactions remain with a payout_status of pending for ever, and they don't ever seem to get assigned to a payout and paid.

 

Why would that be?

 

I can provide specific store and transaction IDs in DM if that helps.

 

Thank you

 

Clement

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